People often believe that learning a new platform means starting from zero. But if you are a Salesforce Architect, moving into ServiceNow is not starting over at all. It is one of the easiest transitions you can ever make in your professional journey. The reason is simple. Salesforce and ServiceNow are built on the same logic. They both exist to automate business processes, manage data efficiently, and create meaningful digital experiences. Once you understand this, the path between them becomes very smooth. You are not learning something completely different. You are learning the same philosophy in a new environment. The Platform Philosophy Salesforce and ServiceNow are both platform ecosystems. They are not single products. They both promote configuration before code and provide tools to automate and manage large-scale enterprise systems. Salesforce focuses on customer relationship management. ServiceNow focuses on enterprise service management. Both platforms rely on stru...
Basic level Q: What is Apex? A: Apex is a proprietary programming language provided by Salesforce for developers to execute flow and transaction control statements on Salesforce servers in conjunction with API calls. Q: What are before and after triggers in Apex? A: Before triggers are used to update or validate record values before they are saved to the database. After triggers are used to access field values that are set by the system, such as a record’s ID, and to affect changes in other records. Q: What are governor limits? A: Governor limits are runtime limits enforced by Salesforce to ensure efficient processing and resource use. They include limits on the number of SOQL queries, DML statements, CPU time, heap size, and others. Q: How can you prevent SOQL injection? A: Prevent SOQL injection by using bind variables in your queries and the escapeSingleQuotes method to sanitize user inputs. Q: Explain the difference between a Map and a Set in Apex. A: A Map is a coll...
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